- Do prescriptions come over from the eye clinic?
- Yes, when the clinic is on 92health. Each spectacle prescription arrives in the shop's queue with the powers for each eye, and accepting it puts it on the orders board.
- Can we track orders sent to the lab?
- Each order sits in a lane, to start, ordered, at the lab or ready, with the date it entered each stage and a job ticket for the lab.
- Can staff give discounts?
- Up to the cap the shop sets for staff, managers and owners. A larger discount waits in the approvals queue, and the bill cannot be closed until it is decided.
- How long does it take to go live?
- Usually within a week. We set up the stores, staff, prices and opening stock with your team, import your registers and stock from spreadsheets, and train the counter staff in a few hours.
- Do you work with optical shops outside Chennai?
- Yes. It runs in the browser, so an optician in Coimbatore, Madurai, Trichy, Tirunelveli, Visakhapatnam, Vijayawada, Guntur or Nellore works on the same system as one in Chennai, and a fitting lab on 92health receives the shop's orders on its own board.